Privacy Policy

 

Last Updated: 03-12-2023

Sure Paws Doggy Daycare Ltd. (“Sure Paws,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and their dogs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our dog daycare services and visit our website.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information:
    • Name, address, email address, and phone number of dog owners.
    • Name, age, breed, medical history, behaviour and dietary preferences of dogs.
  2. Transaction Information:
    • Payment details and billing information.
  3. Usage Information:
    • Information about how you use our website and services, including log files, IP address, browser type, and device information.

How We Use Your Information

  1. Providing Services:
    • Managing reservations and providing dog daycare services.
    • Contacting you regarding your dog’s well-being or any issues that may arise.
  2. Communication:
    • Sending newsletters, updates, and promotional materials.
    • Responding to inquiries and customer service requests.
  3. Legal Compliance:
    • Complying with legal obligations and resolving disputes.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

Security

We implement a variety of security measures to protect your information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

Your Choices

You can choose not to provide certain information, but it may affect your ability to use our services fully.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the content and practices of these sites and are not responsible for their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at tracey@surepaws.co.uk.

hello@surepawsdaycare.co.uk
07598 171 433

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